Warranty Policy

Our products are covered by a warranty for 2 years from the date of purchase. We guarantee to the first owner that our products are free from manufacturing defects affecting form, fit, and function.

Our guarantee does not cover defects resulting from negligence, misuse, unauthorized customization, repairs, or incorrect installation of hardware (such as cleats). Additionally, any defects arising from maintenance procedures not advised or approved by us are not covered under this warranty.

All warranty claims are subject to approval by Nimbl. Warranty of Limited Editions is subject to availability. Normal wear and tear is not covered by our warranty. For claims on components of the BOA Fit System, you may contact BOA directly to request a repair kit.

For products purchased through one of our retail partners, warranty claims must be submitted to the retailer where the products were purchased.

For products purchased directly from our Web Shop, you may submit a warranty claim by visiting our Contact Page and selecting the topic ‘Warranty’. Please include a description of the issue, photos demonstrating the issue, and your order number.

Please be advised that you may be requested to return your item(s) to Nimbl for a full inspection in order to confirm the defect. In that case, please note the following:

• If the item is used, please remove cleat hardware and personal in-soles or orthotics and ensure the item is thoroughly clean prior to shipping.
• If the warranty claim is approved, we will either repair or replace the product free of charge. Subject to availability and depending on the model, you may receive an updated version of the product.
• If the warranty claim is not approved, we will provide a clear explanation of how the determination was made. If you wish to have the item returned to you, we will provide a quote for shipping and handling.